📦USA Shipping Info

Shipping Rates – Continental USA (48 states) + Puerto Rico*

Dispatched from our California warehouse.

• Orders over $200 USD – Free standard shipping
• Orders under $200 USD - Shipping cost calculated at checkout
• Standard Delivery Time: 3–7 business days
• Express Delivery Time: 2–3 business days
• Standard Delivery Time Puerto Rico*: 7–30 business days

If stock is unavailable in California, your order will ship from Australia - international shipping rates will apply and be shown at checkout.

Shipping Rates - Alaska, Hawaii, or U.S. Territories (including Guam, U.S. Virgin Islands, etc.)

Ships from our Australian warehouse under international shipping terms.

• Free shipping does not apply
• Shipping cost calculated at checkout
• Standard International: 7–30 business days
• Express International: 3–6 business days

🚚 Order & Delivery Info

• Orders processed Mon–Fri, excluding public holidays.
• No dispatch on weekends or public holidays.
• In-stock items typically ship the next business day.
• No warehouse pickups available.
• No delivery to PO Boxes or military addresses
• Allow extra processing time during peak sales periods like Black Friday/Christmas.

📦 Pre-Orders

A pre-order means the item is currently on its way to our warehouse but hasn’t arrived just yet.

You can still place your order as normal, and we’ll ship it out as soon as the stock lands - usually on or close to the date listed on the product page.

📦 Shipping & Tracking

• You'll receive a tracking number by email once your order ships.
• Please double-check your address - we can't reroute orders once placed.

⚠️ Delays & Returns to Sender

Once shipped, delays are out of our control.

If an order is returned due to incorrect address or non-collection, re-delivery fees apply.

No refunds for:

• Late deliveries
• Refused deliveries
• Unpaid duties/taxes
• Incorrect or incomplete address entries

🌎 Shipping outside the USA?

Please order via our Australian website for the fastest and most accurate delivery.