- We offer FREE international shipping for our mates in the States
- We ship from our Australian Warehouse
- Typical delivery times include 6-10 business days
- If you have more than one item in your order, we may ship these separately and from different warehouses depending on stock availability - so don't be surprised if you receive two tracking numbers
Good news for our customers in the USA - goods imported for personal use that are under $800 (total order value) are free from import tax. Please be sure to still check these out with your local government to avoid any nasty surprises. Any charges that are applicable are out of our control and you will be required to settle these yourself.
We also offer the option of Express International Delivery where a signature will be required to receive your order. This is an additional cost calculated at checkout, processed next business day (not weekends). Typical delivery times for Express Shipping include 3-7 business days.
*Australia Post International Express delivery times are estimates, and not guaranteed. We do not issue any refunds if your order is delivered late.
TRACK MY DELIVERY IN THE US
Once your order is in the US, the United States Postal Service will take over delivery. They may allocate a courier based on delivery location.
You can track your delivery in the US by visiting the following USPS page https://www.usps.com/ and entering the tracking number we provided you with.
The information below can be found https://faq.usps.com/s/article/Where-is-my-package
If an attempted delivery was made, and a notice left you may:
- Schedule a Redelivery, or
- You can pick up your mail item at the Post Office™ facility indicated on the notice beginning the next business day. You must present valid photo ID and need to bring in the notice left by the Carrier. Use Postal Locator to find your local office.
If this item is unclaimed by the RETURN DATE, then it will be returned to sender.